About Volbase
Volbase is a contact database designed specifically for voluntary and community sector organisations. It helps manage all contacts: clients or service users, staff, volunteers or other organisations and helps to organise these to suit all operational requirements.
Volbase manages the status of records in many different contexts, such as membership, course and meeting bookings, and networks or forums. Volbase can record these interactions with contacts and they can be used as a CRM contact relationship management system. Volbase integrates with Microsoft office and facilitates bulk email and mail merge operations.
Volbase can conveniently record outputs and outcomes and use analysis tools to report on service delivery, making monitoring and evaluation easy.
Volbase can be configured in such a way that new data fields can be added to existing records or model new information requirements and create surveys and datasets to profile records.
The Volbase database can be integrated with an organisation’s website. This enables the organisation to collect and update contact information online, and deliver listings of records as feeds to the website CMS (content management system).
Volbase is currently being used by a number of clients including larger voluntary sector infrastructure agencies and countywide networks.
| about | next |
